Case study

Claude Masterclass 101,
with Cogentic AI Partners.

2 evening cohorts with Cogentic AI Partners, 20 and 21 Aug 2026, 6pm to 9pm at SQ Collective in Singapore. 21 paying attendees, 3 hrs a night, hands-on from the first block. The room built Claude Projects on their own work, first custom skills, and handed real tasks over.

Published 9 September 2026

Who was in the room

21 paying attendees over the 2 nights. 10 on the first night, 11 on the second. Professionals, almost all of them non-technical.

The cohort was capped at 30, which is deliberate. Above that I can't walk the floor during a build block, and the build block is where the workshop is actually won. Everyone brought a laptop. People only remember the thing they did themselves.

What they came with

Cogentic's brief was one line. Run a Claude session for the community, pitched at people who are new to AI.

So the starting point wasn't "here is what Claude can do". What almost nobody had was a Project, a skill, or anything that kept running once they closed the tab. You pay for the whole brain and live in the chat box.

Pre-work said it plainly. Bring a laptop, and bring one real piece of work. A report you write every month, a deck you're building, a process doc. In transition, bring your resume and one job ad you're eyeing instead.

How the session ran

Hard start 6pm, hard stop 9pm, identical both nights. Straight off the facilitator runbook.

Doors and login triage

Auth is the number one time thief in a hands-on room. Doors open 15 min early and helpers sweep for red screens, so nobody hits the first build block logged out.

Welcome, foundations, the reframe

What AI is, how it learned, and a 60 second history whose only point is that the useful part is 4 years young, so nobody in the room is behind. Then the car wash test, which the room fails cheerfully and never forgets.

Chat mastery

Picking a model, the 4 part brief, and the same question asked twice live. Cold answer first, then briefed with role, situation and constraints. Silence while they read the difference is fine.

Connectors, MCP and safety

A 2 min inbox triage demo on a pre-connected Gmail, then the safety slide gets its full minute because it's the question every room asks. It reads and it drafts, and it does not send. I press send.

Projects, then 30 min hands-on

The biggest block, and the one I never cut. I build a Project live, then the room builds theirs on the work they brought. Helpers walk, I walk.

Break

10 min. Demo screens reset for the second half.

Skills, then 15 min hands-on

The anatomy of a SKILL.md file, no code anywhere in it, then a live fork that changes the behaviour with one new line. Then they write one and fire-test it with 3 phrasings.

Cowork, then 15 min hands-on

Chat answers, Cowork finishes. They delegate one real task the way you'd hand it to a new hire: files plus the outcome, not a list of steps.

Show and tell, then close

2 or 3 volunteers, a minute each, picked because I saw them building something interesting. Then the 30 day path and out on time.

What people built

3 hands-on blocks, 3 things that exist after you go home.

BlockWhat they made
Projects, 30 min A Claude Project wrapped around the work they walked in with. Instructions, knowledge, tools. Written once, loaded into every chat after.
Skills, 15 min Their first custom skill. A plain text file that teaches Claude one job so they never brief it again. Most of the room asked Claude to draft the file, which is the fastest route for beginners.
Cowork, 15 min One real task delegated end to end, then reviewed like it came from a new hire. That review habit is the part that makes it safe.

The demos ran on a job hunt scenario, because it's a piece of work the whole room understands even when their industries don't overlap. Build the Project, reverse engineer a job ad, tailor a resume. What the room remembers is the refusal. Claude won't invent automation experience the candidate doesn't have, and you can watch people decide to trust it right there.

What changed

21
Paying attendees across 2 evening cohorts, 20 and 21 Aug 2026.
48%
Rise in self-rated confidence setting up a Claude Project, 2.5 to 3.7 out of 5.
91%
Of survey respondents rated the pacing just right. 10 of 11.

Read those as attendee feedback, not a study. The confidence figures come from an anonymous post-session survey, 19 responses before and 11 after, and they are not the same people measured twice, so it isn't a paired measurement. The pacing figure is a straight proportion of the 11 who answered afterwards.

What I'd do differently

The vocabulary arrived one term at a time and never as a single picture, and 2 people asked for a diagram showing how Chat, Projects, Skills, Artifacts, Connectors and Cowork relate to each other. It was the only thing asked for twice, so it goes into the next cohort before anything else does.

In their words

"Geargina has very good 'trainer' skills. She knows the stuff well and is able to articulate the approach very clearly with simple illustrations and drawing comparisons to things we easily understand."
A
Anonymous responsePost-session survey · Claude Masterclass, Aug 2026
"Yesterday's session was terrific! Geargina was very knowledgeable, and my mind was focused on how the learning could be used in everyday life, not just work."
V
VijuMasterclass attendee

The room

Photograph of Geargina Tan (Coach Gina), Singapore-based AI workshop facilitator and COO of WTFox.ai, demoing her own Claude dashboard on screen at the Claude Masterclass 101 with Cogentic AI Partners, Singapore, August 2026. Real photo. AI training for teams in Singapore.
Demoing her own Claude dashboard, Aug 2026
Attendees at the Claude Masterclass 101 run by Geargina Tan (Coach Gina) with Cogentic AI Partners, SQ Collective, Singapore, August 2026. Real photo, taken from behind the room during a hands-on build block. Claude workshop in Singapore.
Claude Masterclass 101 with Cogentic AI Partners, Aug 2026
Same format, your room

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Tell me who is in the room, the date, and the one thing you want them still doing next month. I'll tell you straight whether this format fits.

Related: the BNF Group retreat workshop, the AI workshops hub, and the Claude workshop page.